If you encounter an issue with an online purchase, our legal experts handle the entire process for you. We negotiate directly with the seller to maximize your chances of obtaining a refund.
Easy claims process
Simple and quick process
Report your problem within 90 days of purchase. We assist you until it's resolved.
Upload the required documents on our intuitive platform. We take care of the rest.
We process your case to maximize your chances of getting a refund.
We handle your dispute, from the first contact with the merchant to the final resolution.
We reach out via email, phone, or mail.
We follow up to ensure a response.
We negotiate a quick resolution.
We provide you with regular updates on progress.
You don’t have to do anything; we take care of everything from first contact to resolution.
We handle your claims efficiently, ensuring a smooth and hassle-free experience with minimal effort from your side.
We support you in securing refunds, even when merchants refuse, by providing the necessary documentation and guidance.
Your claims are managed with professionalism and transparency, ensuring your data and rights are fully protected.
Our team is here to assist you at every stage, providing clear communication and tailored solutions to your needs.
Buyora is a dispute resolution service designed to help customers resolve issues with merchants. Whether it’s a refund, a legal complaint, or assistance with a bank refund process, we provide professional support to ensure you recover your money or reach a fair resolution.
Disclaimer: Please note that Buyora is not a law firm. While we collaborate with legal professionals for complex cases, our services are focused on facilitating resolutions and providing guidance, rather than offering legal representation.
We specialize in handling disputes related to unfulfilled refunds, faulty products, undelivered goods, and unresolved complaints. There is no minimum or maximum amount required to use our services—whether it’s a small purchase or a significant expense, we’re here to help. If you’re unsure whether your case qualifies, you can contact us for guidance.
For unresolved disputes, Buyora provides guidance on legal escalation. We offer document templates and step-by-step instructions to help you initiate the process independently.
Please note: Buyora does not cover legal fees but provides resources and recommendations to assist you in managing your case effectively. Any legal action must be undertaken directly by you.
The time required depends on the complexity of the case. Simple disputes can often be resolved within a few days, while more complex issues requiring legal or financial escalation may take several weeks.
Good to know: The majority of cases (85%) are resolved amicably within just a few days. Complex cases requiring further action are less common and handled with the utmost care.
To assist you effectively, we may require:
Yes, Buyora operates in multiple countries and assists with both local and international disputes. Our network of legal experts and financial partners allows us to resolve cases across various regions.
Yes, even if you’ve already tried to resolve the issue with the merchant, Buyora can step in to provide professional support and escalate the matter if necessary.
Buyora simplifies the process by handling all communication, escalation, and follow-up for you. Our expertise increases the likelihood of resolving disputes quickly and effectively, saving you time and effort.
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